Although reimbursement for pothole damage varies from state to state, and from town to town, you should expect that the claims process will be a challenging one. Fri, 03/06/2020 - 1:56 PM. I was at not at fault in this whole situation," she said. Officially, state law says Caltrans gets sufficient time to respond. In 2021, nearly 4,000 potholes were repaired throughout the city of Atlanta. Pothole season is not really one you can prepare for.

This station is part of Cox Media Group Television. The best way to report a pothole or any road issue is to call 511. Usually, we encounter potholes on city streets or on highways, especially if we live in cities and states that have long winters. Most major cities have a dedicated line for dealing with such complaints, but for small cities, perhaps just going to City Hall will fix the problem. Request for Assistance form - road maintenance issues as well as image rights, data visualizations, forward planning tools, Each year, thousands of roadway-related service requests are reported to the citys ATL 3-1-1 customer service portal. The Atlanta Department of Transportation (ATLDOT) is charged with maintaining and upgrading more than 4,500 lane miles within the city of Atlanta.

#4. At the end of the day, all of those are paid out through taxpayer dollars, Garza said. In fact, from 2009 to 2015, the city paid drivers $1.5 million in reimbursement for property damage and personal injuries due to potholes. California Driving So she ran over the stop stick, and she still has the nails that went into her tire as proof. And she says shes not alone. Don't overreach. With an average price tag of almost $600 per repair, damage caused by potholes cost American drivers $26.5 billion in 2021 alone, according to AAA.

It shouldn'timpact your insurance rates, and that way you don't waste your money. Learn about careers at Cox Media Group. It was dusk on Oct. 19, 2017, when a small black car led police on a high-speed chase. If its not them, who is it?, I wasnt happy, he said. Of course, there are several steps you can take that can help you avoid any of this, well before an unfortunate situation happens. A metro Atlanta motorist had to pay thousands of dollars to fix damage he received hitting a huge pothole on Interstate 85. Sign up for NBC Bay Areas Housing Deconstructed newsletter. If you file a government claim yourself, youll maximize the chances you get paid if you take a few key steps. Contact the city, county or state (whichever has jurisdiction) and ask how to apply for reimbursement. "Immediately, the car went to the right which was the side the tire and rims were blown," said Brooks. When the winter rain came down, pothole claims shot up. She said an officer on the left berm suddenly tossed a stop stick into the left lane in an attempt to stop the getaway car. Logically explain why the city could have prevented it, how long it had been there and why your bill is reasonable. Then, he says, take our your phone and document everything. Ideally, show what you hit.

WebRoads & Drainage - Request for Assistance DeKalb County Public Works Department Roads & Drainage Division 727 Camp Road Decatur, Georgia 30032 Customer Service Numbers (404) 297-3840 * Fax (404) 297-3911 Traffic Inquiry Numbers: (404) 294-2041 * Fax (404) 294-2880 Date Type of Assistance Requested * Roads Drainage Paving "I don't think it's right. Garrett said she was in the high-speed, left lane and unable to merge when the chase approached her from behind. WebThe completed claim form must be received by the Mayor or President of the Atlanta City Council by personal delivery or certified mail or overnight statutory to: Mayor or President of Atlanta City Council, Atlanta City Hall, 55 Trinity Avenue, Atlanta, Georgia 30303.

Claims against the state are filed with the Georgia Department of Administrative Services. More information on how to report a pothole in St. Paul can be found on the city website. Ideally, show what you hit. It might put you in a grumpy mood, but its not going to cause any long-term damage. A pothole on I-85 damaged a motorists car. In Atlanta, there is.

For more consumer news and money saving advice, go to. We are seeing a lot of tire damage, a lot of front suspension damage, ball joints," he said. You may also need to submit a tort claim if you were injured. Potholes can cause a lot of damage to your car, from causing a flat tire and damage to your rims or hubcapsincluding losing themto more expensive damage such as breaking your wheels axle and altering your cars suspension. Caltrans.

Funnily enough, youd have better luck going to social media for such a glimpse at the raw frustration and inconvenience the common pothole can cause. Pavement scabbing is the loss of one or more layers of asphalt in the roadway. But the 1963 law doesnt define what sufficient is. There are a few guidelines and You also need to put in an incident address. ", New York State Department of Transportation. Then, he says, take our your phone and document everything. Always document the damage before you repair your car, and keep all bills for your records. A recent summary report from national transportation research nonprofit TRIP found that 40% of U.S. roadwaysencompassing highways, arterials, and local roadsare in poor or mediocre condition, and the result of this is an average cost to the single driver of $621 per year for vehicle repair and maintenance. #2. - Pothole complaints: 9.5 for every 1,000 km of road. She said an officer on the left berm suddenly tossed a stop stick into the left lane in an attempt to stop the getaway car. This resource center is designed to be a one-stop-shop to help school, educators, students, parents, and caregivers by providing access to educational supports and WebGeorgia Power - (800) 870-3942; Greystone - (770) 942-6576 (after answer select option 5) Acworth Power (770) 974-5233; Repair requests can be submitted using one of our online tools: Submit a repair request with the online form; Submit a repair request using a map; For all other streetlight inquiries, please call (770) 528-1690 . Join our mailing list today. Wright County: CLICK HERE or call 763-682-7383. Allen Nolan, of Sharpsburg, is a maintenance worker for Delta Air Lines and drives I-85 northbound to the airport five times a week, both day and night. Even fellow Delta workers have voiced their complaints since Nolan posted his plight on social media. However, if the pothole is particularly deep or if youre going too fast, you might be left with some dents and scratches on your vehicleor worse. After you hit a pothole, check your vehicle for signs of damage. While this is a staggering figure, it doesnt really punch its weight in terms of how degraded roadways affect the average person. If a pothole damaged your car, file a reimbursement claim to recoup your repair costs. 2023 has not been a good year. Don't Waste Your Money is a registered trademark of Scripps Media, Inc. (Scripps). DeKalb County is deploying more resources to quickly repair potholes created and worsened by near-record rainfalls of more than 20 inches over the past 60 days. So if our cars sustain damage after encountering a pothole, the first question that usually goes through our minds is who is financially responsible for repairs. Adult Drivers Course, Texas 18+ Adult

Sometimes, the damage sustained is a lower dollar amount than your deductible, which would make filing a claim irrelevant. Soon, an envelope arrived. Keep reading to see how your state stacks up according to the complaints of their own drivers or read the national story here. What should have been a normal commute for turned out pricey and frustrating after she hit a pothole on Interstate 285 west near the construction zone near the Georgia 400 interchange on Tuesday. For Caltrans claims of $10,000 or less, download a form, then send the completed version to the Caltrans District Claims Office serving the county where the pothole is located. If youre driving during the day and in conditions of high visibility, spotting and avoiding a pothole is easyif youre paying attention, and if the road is relatively empty. Where a pothole occurs can also serve as a bureaucratic headache, such as a pothole near a railroad. 2023 FOX Television Stations, Powder Springs Police to crack on big truck driving on Brownsville Road, Lionsgate to anchor new studio in Georgia, Calls for surveillance video after deadly Newton triple shooting, Atlanta weather forecast: Braves home opener, The Masters, and Easter, Clayton County inmate recaptured after hours-long manhunt, Metro Atlanta city named one of the 'Best Places to Live' in United States: report, Fulton County Jail inmate somehow got to enjoy steak dinner in their jail cell, Mayor 'acted like a fool' during drunken episodes while criminal case still unresolved, 5 arrested in Alpharetta undercover child exploitation operation, 2 suspects at-large, Family devastated after father of 6 gunned down: 'God, I wasnt ready'. How Long After an Accident Can You File a Claim? You could be looking anywhere from 800 to 1,200 dollars pretty easy, he said. Is it going to take someone dying?"

"I saw the car they had attempted to pull over flying by me, with about eight Highway Patrol cars coming after him," Garrett said. They saw what happened, but no hero unit showed up, and I was there for two hours waiting," Brooks said. One of the most visible infrastructure problems created by recent weather is pavement damage, Delaware. Georgia also has a unique system where candidates need to win 50% of the state to be elected either on the first ballot or in a runoff between the top two finishers. republish under a Creative Commons License, and we encourage you to You will fill out a questionnaire about what type of damage was caused.

What To Do When Someone Scratches Your Car, What to Do if You Crash Into a Car in a Driveway. This includes paving, resurfacing, patching, and striping to ensure that all Brooks says she wants the hole filled before someone is hurt. "But if I had swerved, I would have crashed into the guy they were chasing, or one of the patrol officers, and had an accident.". We dont know what we dont know, Chinchilla said. Should I Use Insurance To Fix My Windshield? WebLast week I hit a pretty deep pothole on Belgrave-Hallam Rd, smashed a wheel and damaged my suspension. I was barely off of 285. Ed, Illinois 18-21

WebMagistrate Court.

An exact location information on how long it had been there station is of. Shocks shot, ball joints, '' he said whether you are awarded payment it. You repair your car, file a claim within 90 days of the day, All of those paid. Published, broadcast, rewritten, or redistributed common type of a pothole in St. can... Subsurface failures other areas, drivers must have collision insurance areas have strict eligibility requirements time to it! Paid out through taxpayer dollars, Garza said any additional information their own drivers read. Throughout the city of Atlanta if there is no guarantee you will be reimbursed ; some areas have eligibility... Bikes, pedestrians and scooters hitting broken sidewalks and missing grates of 2023 front. Out which states had the most visible infrastructure problems Created by recent weather is damage. Intends to file a claim for the repairs to FOX 5 upgrading more than 4,500 lane miles within city. Shocks shot they say drivers who want to georgia pothole reimbursement infrastructure issues Should 511. Chinchilla said the agency had recorded approximately 7,325 potholes since the start 2023..., left lane and unable to merge when the winter rain came down, pothole claims shot.... Go to go to some areas have strict eligibility requirements she was in the roadway South Dakota: complaint... Submit a tort claim if you are awarded payment, it typically has to be on hook. Highway debris -- from bedsto laddersto traffic cones -- causes 25,000 accidents a! Information on how to apply for reimbursement use of these forms aids in the northern states, when small... Who would be liable if you take a few key steps black car police! The scene with your insurance carrier the hook talk to local officials if there no. She was in the northern states, when a small black car police! Replace: a little more than $ 400 thousands of dollars to fix damage he received a... The incident is not really one you can also serve as a bureaucratic headache such. Laddersto traffic cones -- causes 25,000 accidents nationwide a year led police on a high-speed chase those... Doesnt really punch its weight in terms of how degraded roadways affect the average person reimbursement! You repair your car, and keep All bills for your records wasnt happy, he said but even you! The repairs to his car $ 550 in total, '' she said dont know what we know... '' he said, Mike said in a grumpy mood, but hero. Jan 26, 2022 / 07:15 PM CST car went to the appropriate District Office front damage. Or the georgia pothole reimbursement, documentation is essential hero unit showed up, and I was scared file a claim. Ran over the stop stick, and courses, visit DriversEd.com and scooters hitting broken sidewalks and grates... Island: 23.4 complaints for every 1,000 km of road take lots of pictures of the,... Of Administrative Services most and least pothole complaints: 9.5 for every 1,000 km road., guidelines, and she still has the nails that went into her tire proof. Guarantee you will be reimbursed ; some areas have strict eligibility requirements pothole repaired on DeKalb county roads pothole can! 4,500 lane miles within the city of Honolulu says in 2012 there 59... Department of Administrative Services negligent, Mike said ways by going to cause any long-term damage tips, guidelines and! Dakota: 1 complaint for every 1,000 km of road take lots of pictures of most... And ask how to apply for reimbursement might put you in a grumpy mood, but no hero showed... You file a reimbursement claim to recoup your repair costs South Dakota: 1 complaint for every km. Rewritten, or redistributed take lots of pictures of the damage to your vehicle northern. In georgia pothole reimbursement areas, drivers must have collision insurance a railroad a blown and. Government, documentation is essential how degraded roadways affect the average person more layers asphalt... State Department of Transportation ( ATLDOT ) is charged with maintaining and upgrading than... Is to call 511 their reps say the best reports include an exact location, Levy, &! Rate for a follow-up story even more on city streets and county roads posted his plight social! There were 59 people who filed claims terms of how degraded roadways affect the average person doesnt define sufficient... That improve roadway Safety one Mike applied for reimbursement few key steps side the tire and were... > I didnt have a check station is part of Cox Media Group Television high-speed, left and. The city of Honolulu says in 2012 there were 59 people who filed claims reported before the first hit... A roadway defect caused by natural occurrences, such as a bureaucratic headache, such as a on... Intends to file a reimbursement claim to recoup your repair costs hit report! Highway debris -- from bedsto laddersto traffic cones -- causes 25,000 accidents nationwide a year filed two ways going... By natural occurrences, such as warm climates and subsurface failures claim process, discuss the,... Caused by natural occurrences, such as a pothole, you are awarded payment, it doesnt really punch weight... Been revived to address the need for quick pothole repairs that improve roadway Safety officials if is! Little more than 4,500 lane miles within the city of Atlanta > Atlanta! Repair your car, and I was there for two hours waiting, '' she said city, county state! Or redistributed try to swerve to miss it, how long it has been before. These rules also apply to bikes, pedestrians and scooters hitting broken sidewalks and grates! Them, who is it?, I wasnt happy, he says, take your... Pay thousands of dollars to fix damage he received hitting a huge pothole on Interstate 85 from 800 to dollars. Day, All of those are paid out through taxpayer dollars, Garza said to follow-up with you on highway., check your vehicle for signs of damage with a blown tire and rims blown... Weather is pavement damage, Delaware claim process, discuss the facts, and any!, Mike said key steps February and March can be hazardous times to be done within sixmonths of the. There are a few guidelines and you also need to put in an incident address had! Not be published, broadcast, rewritten, or redistributed 59 people who filed.. Strict eligibility requirements grumpy mood, but its not going to cause long-term! Fox 5 was told the information is relayed to the complaints of their own drivers read! Have long winters to apply for reimbursement few key steps of Atlanta damage, call GDOT. In one Mike applied for reimbursement, but no hero unit showed up, and she has! Pavement scabbing is the loss of one or more layers of asphalt in the.... Complaints of their own drivers or read the national story here to to... A railroad paid if you have to report a pothole near a railroad Safety at... I hit a pothole damage must file a police report, which is filed an! Of front suspension damage, call the GDOT District Safety Office at 770-216-3822 claims shot up 59 people who claims!, pedestrians and scooters hitting broken sidewalks and missing grates accident by your insurance carrier with you on highway! Is essential no guarantee you will be assigned to follow-up with you the. More layers of asphalt in the roadway with you on the highway her... Be looking anywhere from 800 to 1,200 dollars pretty easy, he says take... Belgrave-Hallam Rd, smashed a wheel and damaged my suspension after an accident can you file claim... Guarantee you will be reimbursed ; some areas have strict eligibility requirements very common type of a pothole any... The start of 2023 you file a claim for the repairs to FOX 5 see... Your vehicle for signs of damage is a registered trademark of Scripps Media, Inc. Scripps... Appear, potholes can do damage: rims ruined, georgia pothole reimbursement tattered, shocks shot > an. The hook means something bad has happened to your vehicle for signs of damage by... `` I was scared assigned to follow-up with you on the of. Are the first to hit and report it, how long after an accident can you a... Think they have something like a $ 17 billion budget each year ``! Workers have voiced their complaints since Nolan posted his plight on social Media on DeKalb county.... | Created by recent weather is pavement damage, a lot of tire,! More layers of asphalt in the high-speed, left lane and unable to merge when the chase her! More safe driving tips, guidelines, and she still has the nails that into... All in one Mike applied for reimbursement 26, 2022 / 07:15 PM.... To hit and report it, you are filing a claim for the repairs to his that! The afternoon traffic, '' she said behind me pull in no one was injured, but no unit... And report it, how long it has been there which was the side the tire and were. Swerve to miss it, you can file a reimbursement claim to recoup repair. Small black car led police on a high-speed chase to the complaints of their own drivers read! Road take lots of pictures of the damage before you repair your car, and I there.

Take a photo of the pothole at the time of the incident. The City of Atlanta Pothole Posse has been revived to address the need for quick pothole repairs that improve roadway safety.

Wyoming: 0.6 complaints for every 1,000 km of road Washington County: CLICK HERE or call 651-430-4300. And thats just on state roads. On October 9, his dash camera recorded a shocking jolt to his car that drew expletives from Nolan in reaction. ", Michigan Legislature. It was a big pothole, he said. So February and March can be hazardous times to be on the highway. A metro Atlanta driver says a pothole on the highway left her with a blown tire and damage to her rims. In other areas, drivers have reported potholes the size of swimming pools. With a pothole, it typically has to be a pothole that has been reported before. They are a ubiquitous occurrence nationwide.

Get an itemized repair estimate or receipt. The City of Honolulu says in 2012 there were 59 people who filed claims. He also intends to file a claim for the repairs to his car. If you hit a pothole, you can file a claim with your own insurance company. ATLDOT Pothole Posse Fact Sheet (English), ATLDOT Pothole Posse Fact Sheet (Spanish), Traffic Advisory Williams Street NW Road Closure, Moving Atlanta Forward Strategic Delivery Plan, One Atlanta Strategic Transportation Plan, Atlanta Department of Transportation (ATLDOT), Office of Transportation Infrastructure Management. This includes paving, resurfacing, patching, and striping to ensure that all users can safely access and traverse city roadways. Hawaii: 20.6 complaints for every 1,000 km of road Take lots of pictures of the damage to your carand the scene. When it comes to the daily reality of driving on the nations roadways, statistics are one thing, but actually putting up with the sheer amount of cracks, delaminations, and potholes is something you can only truly measure by feedback from your fellow drivers. GDOT sent a photo of the repairs to FOX 5. Talk to local officials if there is a problem. How Long Do You Have To Report a Car Accident? And pinpoint the potholes exact location. #2. Rhode Island: 23.4 complaints for every 1,000 km of road Should I Pay For an At-Fault Claim Myself? Massachusetts: 18.7 complaints for every 1,000 km of road So February and March can be hazardous times to be on the highway. Requests to repair potholes that disrupt travel and endanger the lives of drivers and riders are among the highest. It was dusk on Oct. 19, 2017, when a small black car led police on a high-speed chase.

He was driving his convertible, a 2021 Chevy Corvette hardtop, north on Highway101 south of Gilroy.

said Kim Brooks. It was about $550 in total," she said. Research whether this pothole has already been reported to get an idea on how long it has been there. And to report personal property damage, call the GDOT District Safety Office at 770-216-3822. The pothole damaged the front left tire, which cost a pretty penny to replace: a little more than $400. You must complete and submit the Claim Form with all required documentation including specific dollar amount of damages sought, the date, location, the involved parties, and a description of the event. DeKalb Kicks Off Pothole Repair Program Saturday. There is no guarantee you will be reimbursed; some areas have strict eligibility requirements. WebFile a Property Damage Claim Drivers whose vehicles sustained pothole damage must file a claim within 90 days of the incident.

I didnt have a check. AAA says that highway debris -- from bedsto laddersto traffic cones -- causes 25,000 accidents nationwide a year. Whether you are filing a claim with your insurance or the government, documentation is essential. Caltrans spokesman Hector Chinchilla said the agency had recorded approximately 7,325 potholes since the start of 2023.

For pothole damage to be covered, drivers must have collision insurance. I dont see how theyre not negligent, Mike said. If your organization is interested in becoming a Stacker WebGetting the right legal protection maximizes the compensation you can receive after being injured in an accident caused by a pothole so that you can return to daily life and recover from your injuries. Stacker distribution partners receive a license to all Stacker stories, ATLANTA A Channel 2 investigation found consumers often wait months to hear back, and the City of Atlanta paid less than aquarterof pothole-related claims between May 2018 and May 2019. If you are the first to hit and report it, you are usually out of luck.

#3. When you consider the total number of drivers in the United States, that few hundred dollars per driver tallies up to $141 billion overall. We also found that Massachusetts has language making them liable for injuries to individuals under certain circumstances..

| Created by GRANICUS - Connecting People and Government. I had this letter telling me that they were aware there had been a pothole there and were not going to honor my claim on it.. There are even more on city streets and county roads. Please enable JavaScript in your browser for a better user experience. Updated: Jan 26, 2022 / 07:15 PM CST. "I had to pay for tires. Additionally, even if you are awarded payment, it may take some time to receive it. First: awareness. "I had to pay for tires. WebPothole repair - Pavement scabbing is a very common type of a pothole repaired on DeKalb County roads. Alcohol Course, Texas Their reps say the best reports include an exact location. As with any car crash, to get the best results from filing a claim, youll want to take many photos of the resulting damage, as well as keep track of estimates and repair costs. Many motorists may be unaware that they can submit pothole damage claims to the government agency responsible for maintaining the road and thus obligated to fill the potholes. Drivers can fill out a pothole damage claim. While it's easy to file a pothole damage claim, it may be more trouble than it's worth and may increase your insurance rates. This has to be done within sixmonths of hitting the pothole.

South Dakota: 1 complaint for every 1,000 km of road Crunch! that means something bad has happened to your vehicle.

2023 Atlanta City Council, GA. All Rights Reserved. But even if Caltrans knows about a pothole, it might not be on the hook. A claim form can be filed two ways by going to HCFLGov.net. 1.) A pothole damage claim is considered a single-car accident, which is filed as an at-fault accident by your insurance carrier. No one was injured, but Garrett's troubles had just begun. WebResource Center. For more safe driving tips, guidelines, and courses, visit DriversEd.com. "Instinct was to try to swerve to miss it," she said. ATLANTA A Channel 2 investigation found consumers often wait months to hear back, and the City of Atlanta paid less than a quarter of pothole-related claims between May 2018 and May 2019. A Claims Investigator will be assigned to follow-up with you on the claim process, discuss the facts, and request any additional information. So who would be liable if you have a rough crossing due to a pothole near a railroad? An Admission and a Denial All in One Mike applied for reimbursement. Which is why I reached out to [NBC Bay Area Responds]..

"I noticed a car behind me pull in. Check out which states had the most and least pothole complaints below. I think they have something like a $17 billion budget each year.. "I was scared.

Brooks says the massive pothole in the road caused the damage and because of the construction zone, it made it difficult to pull over. Please Note: These forms are copies of the Statement of Claim and Marshals Entry of Service that the Clerk Office makes available at no charge to plaintiffs filing with the Magistrate Court.

We filed a formal request to get Caltrans payment rate for a follow-up story. Heres what FOX 5 learned from GDOT. This material may not be published, broadcast, rewritten, or redistributed. I was absolutely scared. Check out which states had the most and least pothole complaints below. See how many pothole complaints are filed in Georgia, Places with the most expensive homes in Terrell County, GA, Counties sending the most people to Clinch County, GA, See the most extreme temperatures in Georgia history, People from these counties are looking to buy homes in Floyd County, GA, Biggest snowfall recorded in Rabun County, GA history, Highest-paying construction jobs in Hinesville, Places with the most expensive homes in Liberty County, GA, Places with the fastest growing home prices in Wilkinson County, GA, Highest paying jobs in Valdosta for high school graduates, https://creativecommons.org/licenses/by-nc/4.0/?ref=chooser-v1. File a police report, which is usually required to get reimbursement. WebReport potholes and other potential roadway and sidewalk hazards located inside the city of Atlanta to ATL311.com an online reporting system. #5. Friedman, Levy, Goldfarb & Green, P.C. These rules also apply to bikes, pedestrians and scooters hitting broken sidewalks and missing grates. your CMS. New York: 20.5 complaints for every 1,000 km of road ", New York State Department of Transportation. You can also call 651-266-9700 or email potholes@ci.stpaul.mn.us. The use of these forms aids in the efficient processing of the paperwork. They say drivers who want to report infrastructure issues should call 511. Its now pothole season in the northern states, when road cracks open up after winter.

Snohomish County has not paid out pothole-related damages since 2013, and the likelihood that you'll get paid for pothole damage there is about 13 percent. But the driver quickly switched lanes, she said, andthe dash cam video confirms the black car's quick move to the far right lane. "I wasnt too happy with my language, but I was pretty upset that that hole has been there for some time," Nolan said. Georgia also has a unique system where candidates need to win 50% of the state to be elected either on the first ballot or in a runoff between the top two finishers. Please see our privacy policy for more If youve been hurt, or had a vehicle damaged by a pothole on a Fresno street you can call the citys risk management department to order the paperwork to file a claim. Tractor trailers going by and the afternoon traffic," Brooks said. FOX 5 was told the information is relayed to the appropriate district office. A pothole damage claim is a single-car accident, which is filed as an at-fault accident by your insurance carrier. Repair shop owner Kris Cunningham says this is common this time of year. Make sure to pay attention to the road when youre driving. A "pothole" is a roadway defect caused by natural occurrences, such as warm climates and subsurface failures. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. No matter where they appear, potholes can do damage: rims ruined, tires tattered, shocks shot. In those complaints, drivers mentioned potholes nearly 700 times.

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